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"I used to Google,
then I called Employsure's fair work helpline"

Googling questions about Australia’s workplace laws isn’t a good idea. Australian businesses face one of the world’s most complicated industrial systems. The rules around wages are especially complex. As a business owner, you have to be sure you’re paying your staff the right amount. But it’s too easy to get wages wrong. Don’t risk trusting the wrong advice.

I called to get clarification on an award and was absolutely amazed at the quality of the free information they provided. Very informative and helpful."

Julie - Racing Services QLD
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Racing Services, QLD
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Got a question about wage rates for your employees? We can help.

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You can't afford to get wages wrong.

Paying correct wages is one of the hardest things for employers to get right. Not only is there a base rate of pay, but there are often penalty rates, allowances, additional benefits for annual and sick leave. There are also requirements concerning commission payments in some industries and much more to take into account when an employer is calculating an employee’s pay.

So where can you go get the correct wage rates and other wage information? Well, call up the Fair Work Helpline for Employers by Employsure now. One of our friendly team members can not only give you free and initial advice on almost any wage question you can ask, but they will also talk to you about how you get more help from a workplace relations specialist based right here in Australia.

The free initial advice we can assist you with also extends to Modern Awards wage rates and casual wage rates. In fact, ask us about any workplace relations question and we’d be happy to help.

Fair Work Helpline for Employers only works with businesses and employers. No one else. Let’s work together. Call us now – we’d love to help you.

Armadillo and Customline Campers, QLD
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Employsure's consultants are available 24/7. No matter what your fair work issue, we're here to help. Peace of mind is just a phone call away ...

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Why is the Employer Helpline free?

Because we're confident you’ll find the Employsure experience so beneficial, we’re happy to offer this initial consultation free of charge.

This way, if you encounter more complex, ongoing issues with the Fair Work Act, you’ll already know that Employsure are the experts you can trust.

Besides, who do you have to support you?

If you have a question, who can you call?

We are here to be your support and adviser. We only work with employers. Nobody else. We work with thousands of businesses like yours. We’re on your side.

Ask us anything. Tell us what you’re thinking. It’s entirely confidential.
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Employsure takes the complexity out of workplace relations to help small business employers protect their business and their people.

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Employsure wants to see small businesses thrive.

Workplace relations can be difficult to understand, and the time and money spent on understanding and implementing changes can be costly.

Employsure can help you better understand workplace relations and clarify the latest legislation updates, including the temporary JobKeeper changes to the Fair Work Act. We can also give you peace of mind knowing someone has your back. Call us today and see how we can help.

Employsure | Confidence In Running Your Business
Man: I'm sure I don't have to tell you that running a small business can be challenging. And the last thing you need are problems from your staff, the very people you hired to make your day easier. But, unfortunately, workplace problems can arise every single day. And as a business owner, you need to be able to navigate some of the most complicated workplace laws and wage systems in the world all while doing your day job, running a successful business. So, who can you turn to for help?
Woman: Good morning. How are you today?
Man: Good morning. I'm very well. How are you?
Ask the experts at Employsure because our day job is dealing with complex workplace relations and awards so you have the confidence and control to get on with your day job. Employsure, one of Australia's leading employment relations experts, offers peace of mind to business owners. Our experts take the time to get to know you and your business and the unique situations that you face. So, you can be sure the advice we offer isn't just a run-of-the-mill robot reply.
Congratulations Tina, and welcome to Employsure.
Woman: Thank you so much for coming today.
Man: But rather completely tailored to the challenges your business faces. What's more, we stand by our advice and we can help you should you ever find yourself faced with a claim. Now, you can't get surer than that.


What Is the Minimum Wage in Australia 2020?

For most employees, the minimum wage is set by the award that covers their industry or occupation. The national minimum wage as of 01 July 2020 for Award free Employees as determined by the Fair Work Act 2009  is currently $19.84 per hour.  This can differ for Award free Employees in Western Australia under the WA State System.

What is the Minimum Wage for a 16-year-old In Australia?

Some employees have a different minimum wage depending on their age. A junior is an employee under 21 years of age.

Juniors get paid a percentage of the relevant adult pay rate unless the award, enterprise agreement or other registered agreement doesn't have junior rates.

The percentages that apply are usually based on the employee’s age and increase on their next birthday.

What Is the Minimum Casual Wage in Australia?

Casuals are entitled to a 25% casual loading, and as the national minimum wage for Award Free Casual Employees is currently $19.84 per hour, this means that the minimum casual wage is $24.80 per hour. Again, this may differ for Employees in Western Australia.

How Must I Pay My Employees?

Employees must be paid with money. They cannot be paid fully or partly with food or other goods.

How Often Do I Have to Pay My Employees?

Most Modern Awards, enterprise agreements or employment contracts will set out how often employees must be paid – whether that’s weekly, fortnightly or monthly. If this term isn’t stipulated, then employees must be paid at least monthly.

Can I Reduce an Employee's Pay for Poor Performance?

No. Generally, you can only reduce a Employee’s rate of pay if they agree to it. You cannot reduce the pay rate below the minimum standard for their job in their Award or Enterprise Agreement or below the minimum wage.

Do I Have to Pay Employees That Are On A Trial Period ?

An employer might ask a person to do an unpaid trial while they evaluate them for a vacant job. This is used to determine if the person is suitable for the job by getting them to demonstrate their skills. The trial can be unpaid if it is necessary to demonstrate the skills for the job, and the person is supervised at all times. Depending on the nature of the job the trial can last from an hour up to a of one shift. Any period beyond what is reasonably required to demonstrate the skills required for the job must be paid at the appropriate minimum rate of pay.

Employers can also put their employees on a probation period to assess if employees are suitable for the role and business. While on probation, employees continue to receive the same entitlements as someone who isn’t in a probation period and need to be paid for any hours worked.

Do I Have to Pay An Employee That Is Doing Work Experience ?

Work experience or internships can be unpaid if the person doing them is a student, or if it is part of vocational placement run by an educational and training institution as a requirements to complete the course, and there's no employment relationship. If the person is actually an employee, they are entitled to pay and conditions under the Fair Work Act. There are a number of factors that determine if the person is an Employee so please call the Employsure Advice Line for further advice.

Do Employees Have To Be Paid For Attending Meetings Or Training ?

Yes, employees must be paid to attend training that is needed for their job. They must also be paid for meetings involving their regular work (e.g. team meetings).

Do Overseas Employees On Working Visas Get The Same Pay Rate As Other Workers?

Yes, employees who are not citizens but are legally working in Australia on visas or otherwise are still covered by the Fair Work Act 2009. They must receive the same pay rate and other entitlements that other employees receive.

What Happens If an Employee Believes There Has Been An Underpayment ?

The Employee should speak to their Employer and explain why they think they have been underpaid. The Employer should look into it, calculate any amount that may be owed to the Employee and back pay  that amount as soon as possible and record it in the Employee’s pay record.

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