What are penalty, overtime and shift loading rates?
Penalty rates are higher pay rates that employees may be entitled to for working particular hours or at particular times, such as weekends, public holidays, late nights or early mornings. Whether they apply, and the applicable rate, will depend on the award or enterprise agreement covering the employee.
Penalty rates may apply when an employee works:
- Weekends.
- Public holidays.
- Late nights.
- Early mornings.
Overtime may apply when an employee works:
- More than their ordinary hours.
- Outside the ordinary hours specified by their applicable award or enterprise agreement.
- In other circumstances where their applicable award or enterprise agreement requires overtime to be paid.
You should regularly check award updates and ensure payroll is applying the correct rates and entitlements for your employees.
Many businesses rely on shift workers to keep things running seamlessly 24 hours a day, 7 days a week. Some roles that may involve shift work include customer service, hospitality, healthcare, manufacturing, road construction, transportation, infrastructure maintenance and security.
Shifts can include:
- Morning shifts.
- Afternoon shifts.
- Night shifts.
Depending on the applicable award or enterprise agreement, entitlements can include overtime rates, penalty rates, shift loadings, annual leave loading and allowances.
